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Terms of Service

Wanderlust Travel Platform

Last Updated: December 10, 2025

Table of Contents

  • 1. Acceptance of Terms
  • 2. Description of Services
  • 3. User Accounts and Registration
  • 4. Payment Terms and Billing
  • 5. Travel Bookings and Reservations
  • 6. Cancellation and Refund Policy
  • 7. User Conduct and Responsibilities
  • 8. Intellectual Property Rights
  • 9. Privacy and Data Protection
  • 10. Limitation of Liability
  • 11. Dispute Resolution
  • 12. Termination
  • 13. Changes to Terms
  • 14. Contact Information

1. Acceptance of Terms

Welcome to Wanderlust ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service") operated by Wanderlust Travel Platform.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: These Terms constitute a legally binding agreement between you and Wanderlust. Please read them carefully before using our services.

2. Description of Services

Wanderlust provides an online platform that connects travelers with travel services, including but not limited to:

  • Hotel and accommodation bookings
  • Flight reservations and ticketing
  • Tour packages and experiences
  • Car rental services
  • Travel insurance options
  • Travel planning and itinerary services
  • Customer support and assistance

2.1 Third-Party Services

Many of our services are provided through partnerships with third-party suppliers. While we strive to ensure quality, we are not directly responsible for the services provided by these third parties.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree to:

  • Choose a strong, unique password
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized use
  • Log out of your account at the end of each session

3.3 Account Eligibility

You must be at least 18 years old to create an account. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.

4. Payment Terms and Billing

4.1 Payment Processing

We use Stripe and other secure payment processors to handle all transactions. By making a purchase, you agree to the payment processor's terms of service.

4.2 Pricing and Fees

All prices are displayed in the currency specified at the time of booking. Prices may include:

  • Base service fees
  • Taxes and government fees
  • Service charges
  • Third-party supplier fees

4.3 Payment Authorization

By providing payment information, you authorize us to charge the specified amount to your payment method. You represent that you have the legal right to use the payment method provided.

4.4 Currency and Exchange Rates

If your payment method uses a different currency than the booking currency, your bank or payment provider may apply currency conversion fees and exchange rates.

5. Travel Bookings and Reservations

5.1 Booking Confirmation

A booking is confirmed only when you receive a confirmation email from us. This confirmation constitutes acceptance of your booking request.

5.2 Booking Accuracy

You are responsible for ensuring that all booking information is accurate, including:

  • Traveler names (as they appear on official documents)
  • Travel dates and times
  • Contact information
  • Special requirements or requests

5.3 Travel Documents

You are responsible for obtaining all necessary travel documents, including passports, visas, and health certificates. We are not responsible for denied boarding or entry due to inadequate documentation.

6. Cancellation and Refund Policy

6.1 Cancellation Rights

Cancellation policies vary by service provider and booking type. Specific cancellation terms will be provided at the time of booking and in your confirmation email.

6.2 Refund Processing

Eligible refunds will be processed within 7-14 business days to the original payment method. Refund amounts may be subject to:

  • Supplier cancellation fees
  • Processing fees
  • Currency conversion charges

6.3 Force Majeure

In cases of force majeure events (natural disasters, pandemics, government restrictions), special cancellation and refund policies may apply as determined by suppliers and local authorities.

7. User Conduct and Responsibilities

7.1 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Create false or misleading accounts
  • Engage in fraudulent activities

7.2 Content Standards

Any content you submit must be accurate, lawful, and not infringe on the rights of others. We reserve the right to remove any content that violates these standards.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Wanderlust and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 User Content License

By submitting content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our Service.

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

View our complete Privacy Policy

10. Limitation of Liability

10.1 Service Disclaimer

Our Service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Limitation of Damages

In no event shall Wanderlust, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.

10.3 Maximum Liability

Our total liability to you for all damages shall not exceed the amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

11.2 Dispute Resolution Process

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Direct negotiation between the parties
  2. Mediation, if negotiation fails
  3. Binding arbitration, if mediation is unsuccessful

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting our customer support team or through your account settings.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Contact Wanderlust

Email: legal@wanderlust.com

Phone: +1 (234) 567-8900

Address: 123 Travel Street, Adventure City, AC 12345

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

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